Preparing for Your First Call
You do not need to have everything organized before you call. This is a quick call, not a formal review. That said, having a few key pieces of information on hand makes the call more productive and helps Mark assess your case more quickly.
If you can, jot down a few notes before you call. Having the basics written down lets you focus on the conversation instead of trying to remember details under pressure. Most initial calls take about 15 to 20 minutes.
ABOUT YOUR CONDITION
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The name of your primary medical condition or conditions
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Roughly when your condition began and when it prevented you from working
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Whether you are currently receiving treatment and from which doctors or facilities
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Any major tests, procedures, or hospitalizations related to your condition
ABOUT YOUR WORK HISTORY
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The type of work you did most recently and for how long
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When you last worked and why you stopped
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Whether you have done any work, including part-time, occasional, or unpaid work, since your condition began
ABOUT WHERE YOU ARE IN THE PROCESS
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Whether you have already filed an application for SSDI
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Whether you have received a denial letter, and roughly when you received it
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Whether you have any upcoming deadlines, such as a reconsideration or hearing date
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Whether you have received any letters or notices from the SSA in the past few months, including requests for information or scheduled appointment letters
What the call will cover
The first call is a review of your situation, not a commitment. Mark J. Keller will ask about your medical condition, work history, and where your case stands. Based on that, he can assess whether your claim is viable and what the process would look like.
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By the end of the call, you will know whether you have a viable claim and what to do next. There is no obligation to proceed, and no cost for the conversation.
What this office handles
This office represents individuals applying for Social Security Disability Insurance benefits, appealing a denial, or whose benefits are under review, including cases at the reconsideration, ALJ hearing, Appeals Council, and federal court levels.
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If you are already receiving benefits and have a question about your ongoing case status, the Social Security Administration handles those inquiries directly at 1-800-772-1213.
How fees work
There are no upfront costs and no hourly fees. SSDI attorney fees are regulated by the SSA. If benefits are awarded, the fee is 25 percent of your back pay, capped at $9,200, whichever is less. The SSA withholds the fee from your back pay and pays your attorney directly. If you do not win benefits, you owe nothing.
Ready when you are
Call 718-297-1890 or toll-free 844-297-1890 to speak with Mark J. Keller directly. If you cannot call right now, use the contact form on this page to request a callback.​
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No fee unless you win.
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